Fluxe is a content marketing agency that helps brilliant leaders share their best ideas and stories with targeted audiences to grow their businesses.
We create educational content (articles, ebooks, email sequences etc.) based on monthly interviews with our clients, making it easy for them to share their best ideas quickly without compromising their brand voice.
We mainly serve fast growing professional services businesses, consultants and eCommerce businesses.
Our clients come from a number of different backgrounds and histories, which means every day is a new adventure.
We’ve been in business for 10 years.
Our small team consists of dedicated individuals, some of whom have been with us for over 5 years.
We’re immensely passionate about helping our clients generate amazing content, and now we’re looking for a Client Communication Coach to help us bring out the best in our clients by leading our monthly interview process.
The Position
We’re looking for a Client Communication Coach.
This key team member will help our team generate the amazing content Fluxe is known for, as well as act as the client’s advocate and partner during the creative process.
Requirements
You have previous experience in a client-facing role.
You have edited or reviewed content prior to publication in previous positions, such as emails, newsletters, articles, and blog posts.
You have been told you’re highly empathetic. You are easily able to put yourself into others shoes.
You are a detail-oriented individual. You file your mail and everything has its proper place.
You enjoy communicating via telephone and video call. You pride yourself on your ability to read the emotion in someone’s voice.
You have your own desktop computer or laptop computer, high speed internet access (that is not at a library), as well as a landline phone or cellular phone with excellent reception.
You have a quiet space in which to work.
You are able to accurately type at least 60 wpm.
You have excellent communication skills (both written and verbal).
Responsibilities
Schedule and conduct client interviews based on questions developed by your team.
Document and record each interview.
Maintain communication with the team to answer questions and provide clarity on the client’s needs and desires.
Edit the client’s content for grammar, tone, and intent.
Location
Fluxe is an online company and our entire team works from home. This position is location independent, though we’d love it if you lived in the Dallas-Fort Worth area.
Why Should You Apply?
You love talking to people and really getting to the heart of the matter.
You are highly empathetic and want to ensure everyone is happy.
You dream of working from home and have the ability to dedicate your day to working with an awesome team.
You are game to learn new things and improve your skills.
